How do I cancel a booking

Cancellations can be made through the 'My Schedule' page on your online account

Cancellations must be made at least 6 hours prior to the commencement of your booking time.

Cancellations can be made through your LifeTime MindBody account.
To cancel your booking,

  1. log in and click on the 'My Info' tab then select 'My Schedule'
  2. You can now see all your current bookings
  3. Select the booking you would like to cancel and click 'cancel' on the far right of the booking, please see the picture below.
  4. Credits are not automatically processed by our system.  If payment was made, please contact admin@lifetimetennis.com.au and LifeTime staff will credit your LifeTime account for future use

If any payment was made for the booking, please contact us via email admin@lifetimetennis.com.au and our staff can help add a credit to your LifeTime account for you to use for your next booking.


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